Privacy Notice
Last updated: September 2026
Neighbourhood IPC respects your privacy and is committed to protecting your personal information. This notice explains how personal information is collected and used when you contact or work with Neighbourhood IPC.
Who is responsible for your information
Neighbourhood IPC is operated by Lucy Champion through Neighbourhood IPC Ltd.
For questions about this privacy notice or how your personal information is used, please contact:
Information we collect
When you contact Neighbourhood IPC, including through the website contact form or by email, we may collect:
your name
your email address and other contact details you provide
the name of your organisation
information contained in your enquiry or correspondence
information necessary to provide services to you or your organisation
Please do not include confidential patient, resident or service-user information in the website contact form.
How we use your information
Personal information may be used to:
respond to enquiries
discuss and arrange IPC services
provide agreed services
communicate with clients and potential clients
manage quotations, invoices and business records
meet legal, regulatory and professional obligations
We only use personal information where we have a lawful basis for doing so. Depending on the circumstances, this may include taking steps at your request before entering into a contract, performing a contract, complying with a legal obligation, or pursuing our legitimate interests in operating and managing the business.
How your information is stored and shared
Information submitted through this website may be processed and stored by Squarespace, which provides the website and contact-form functionality. Contact-form notifications are also sent to Neighbourhood IPC by email.
We do not sell your personal information.
Information will only be shared with other organisations or service providers where necessary for the operation of the business, provision of services, or where required by law.
How long we keep your information
Personal information is kept only for as long as it is reasonably required for the purpose for which it was collected and to meet applicable legal, regulatory, professional and business record-keeping requirements.
Your rights
Under UK data protection law, you may have rights in relation to your personal information, including rights to access, correct or erase your information, restrict or object to its use, and in some circumstances receive a copy of your information.
You can contact Neighbourhood IPC at hello@neighbourhoodipc.com if you wish to exercise any of these rights.
You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's data protection regulator.
Cookies
This website may use cookies and similar technologies. Further information about the cookies used on this website and your choices is available through the website's cookie settings.
Contact
For questions about this privacy notice or the use of your personal information, please contact:
Neighbourhood IPC
hello@neighbourhoodipc.com